We have great products. Not to toot our own horn or anything, but it’s what we strive to do, and considering how much effort we put into creating badass vaporizers, accessories, and e-liquids, we are pleased to offer products we proudly use ourselves.
However, on that same note, we are not just in this to make awesome products. While that is our main focus, and what we have a serious passion for, we know how important it is to have just as awesome customer service. It’s one of those little things that in reality is a really big deal, and can make or break a customer’s relationship with a brand.
When it comes to all of our products, we offer a 30-day money back guarantee. This gives you the option to try it out and really see if it fits your fantasy of the ultimate vaping device. Should you find a fault in it, or find that it just does not meet your expectations, send it back! We won’t think any less of you! Just so we’re on the same page, however, online purchases must be sent back to the company, and cannot be returned in stores.
We offer great money-saving programs such as our Refer-a-Friend, Home Delivery Program, and Vapor Rewards. The Refer-a-Friend program earns you $15 for every friend you refer to us who makes a purchase; if you’re spreading the love, we’re gonna reward you for it!
Our Home Delivery Program offers a ton of benefits, costs nothing to join, and has no contract to it. When you sign up, you get 10% off all purchases and you get your cartridges and e-liquids coming to you at regular intervals without having to remember to reorder them. There’s no commitment, you can cancel whenever you want, and you can set the frequency of deliveries to whenever you want them. Vapor Rewards rewards you for all the money you spend with us. Every dollar you spend gets you 1 point, and when you hit 200 points, you will get $20 in VaporFi credits; which is like getting 10% off your purchases!
When it comes to serving, we’re all about our customers. You guys make us what we are, and fuel our drive to continue to constantly satisfy. If you want to talk about something, get in touch! Give us a call, shoot an email, chat on social media and let us know. Otherwise, kick back and enjoy your VaporFi products!
Gianna Del Monte is the Brand Manager at VaporFi. She has been in the vaping industry since June 2015 and has extensive experience in successfully managing and marketing a variety of new vapor product launches. Originally from New Jersey, Gianna has lived in the Miami area for the last 5 years.
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