30-Day Money-Back Guarantee
We want you to love our products. We want you to be crazy about them. We want them to make your day-to-day vaping so exciting you'll be blown away consistently. And because of this, we offer a 30-Day Money Back Guarantee (on VaporFi Branded items purchased through this website) in the sad event that you're not thrilled. Your satisfaction is what we're aiming for, so if we can help get you there, let us know what we can do. Otherwise, if you're not satisfied with our awesome products, you are free to return them for a full refund of the purchase price (not including shipping and handling and excluding e-liquids and products manufactured by brands other than VaporFi).
To get things done as smoothly as possibly, call our customer service department at 1-855-938-2767 and our cheerful customer service reps will provide you with an ultra-necessary RMA number.
In any event, we will do our very best to provide the highest quality electronic cigarettes on the market, provide the very best customer service, and always ensure our shipping is lightning fast. Your business is immensely valuable to us, and your satisfaction means everything!
PLEASE NOTE: Online purchases cannot be returned at one of our stores. Refunds MUST include a valid RMA number, must be received within a 30-day period from the original order date, and they must include all of the items from the original purchase. However, we reserve the right to deny any refund, as well as hold the right to issue a partial refund in the event that any request fails to meet aforementioned requirements. For obvious, potentially health-related reasons, we cannot offer this guarantee on e-liquids.