Shop with confidence knowing that your investment is protected* *Some restrictions apply. Please see terms for details
Most VaporFi items come with a 90- day warranty. If you experience an issue with your product while it's under warranty, please contact us to receive an RMA (Return Merchandise Authorization). Upon receiving the RMA number, ship back ONLY the item that is defective within 20 days of receiving the RMA to facilitate an exchange.
PLEASE NOTE: Return shipping is not pre-paid and can be returned either by USPS first class mail or by flat rate priority padded envelope. Once the item is inspected and deemed to be a manufacturing defect the shipping cost will be refunded to your account.
Warranty Does Not Include E-liquids, Clearomizers, Cartomizers, Atomizer Heads, Tanks or Drip Tips. Warranty covers manufacturing defects ONLY and will not cover issues related to abuse, misuse or normal wear and tear including dust, humidity or heat.
30-Day Money Back Guarantee
This policy is for online purchases via VaporFi.com. For the return policy on purchases made at a VaporFi store, please contact individual store. Whether or not you are the adventurous type, we never want to leave you feeling burned, so when you purchase any of our products, aside from e-liquids, keep calm knowing we have a 30-DAY MONEY BACK GUARANTEE. Don't be plagued by the “what-if's” if you want to try VaporFi products, just do it knowing you won't be forced to keep them if things don't work out.
After you purchase our products, should you find that anything fails to satisfy you work properly, or just does not meet the expectations you had, give us a call and we'll handle it.
We are very committed to serving our customers, so we back our products up 100%. We are so sure you will love them and enjoy vaping with them, we have no problems refunding if there's a problem.