It’s not unusual to hear beginner and advanced vapers alike sing the praises of mods by SMOK, mainly because the brand’s diverse product line-up offers exceptional options to suit every vaping style, experience level, and price point.
However, even though SMOK has a reputation for being among the best in the business, users can sometimes run into problems with their SMOK vapes.
Luckily, as just about any seasoned vaper will tell you, problems with a vape mod are often very easy to fix being forced to replace a dead mod is a pretty rare occurrence.
Often, a seemingly serious mod issue is simply the result of user error and can be resolved in next to no time. With the right information and just a little bit of patience, you’ll be well on your way to once again enjoying the satisfaction of a truly excellent vape session.
To help you successfully troubleshoot problems with your favorite SMOK product, we’ve put together this handy guide that outlines some of the most common issues we hear from SMOK vape users.
While some of the guides only apply to specific SMOK devices, you’ll also find that there’s plenty of general information that’s extremely useful no matter what brand you’re vaping with.
Common SMOK Error Messages
Depending on your specific model, you may have a display screen that is capable of communicating specific error messages.
This can be a huge help in determining exactly what’s going on with your device, giving you a significant clue as to the source of the problem. Here are some of the most commonly-received error messages on SMOK devices:
“Ohms Too High” or “Ohms Too Low”
Error messages about ohms are specifically related to the resistance of your coil(s) and indicate that a coil is not compatible with the device.
Typically, pairing the proper SMOK-branded coils with your SMOK device is the easiest way to fix this problem.
If you’re working with a rebuildable atomizer (RBA), the resistance of your coils may be too high or low. Adjusting the resistance will usually clear the error. Or, you may need to tighten the screws properly.
Other reasons you may see an ohm error include:
- The resistance detection component of your device is broken. A failing resistance detection component is a serious problem with the device itself and might mean it’s time to find a new vape. Try switching out the tank to see if that has any effect.
- It’s time to upgrade your device’s firmware. Today’s devices are tech-savvy devices that rely on up-to-date firmware – if it’s been a while since you’ve checked for an upgrade, your mod might be past due. Check the SMOK website for a full list of current upgrades. If there are none available for your device, try contacting SMOK for more information.
“Max Puff” or “Puff Over”
When it comes to the brand’s more advanced mods, like the SMOK X-PRIV and the SMOK Alien, problems may arise with the puff counter function.
The puff counter is designed to allow users to track how much they vape, as well as place limits on the maximum number of puffs they take per day.
Once you hit that limit, your device will no longer produce vapor. While this function is convenient, it can also confuse users who are still new to the device.
If you see an error message reading “max puff” or “puff over,” and you are unable to continue vaping, there are two simple solutions:
- Increase your puff limit to better suit your preferences.
- Reset the puff counter by selecting “puff clear” on the mod’s navigation menu.
Using a mod without the coil attached can cause serious damage, which is why SMOK implements this error message as a safeguard for your mod. If you receive this message, here’s what you can do:
- First, make sure you have a coil attached. While it may seem like a rookie mistake, it’s not as rare as you think – and the good news is, forgetting to attach your coil has an incredibly easy fix.
- Confirm that the coil is screwed in well. Remove the tank hand and carefully turn the coil so that it’s screwed in a little tighter. This is one of the most commonly-effective solutions to a “no coil” error message.
- Check the 510 connection. Located on the bottom of your vape tank, the 510 connection is a small metal prong that must maintain proper contact for your mod to work. Try screwing your tank in a little bit tighter and clearing off any dust from the 510 connection and the connection point.
“Short Atomizer” or “Don’t Abuse Protects”
Seeing either of these SMOK error messages is a big red flag, and you should immediately stop vaping for your safety.
The cause of these two messages is a short circuit in either your mod or tank, which is a serious but sometimes repairable problem. Here’s what to do if you receive one of these errors:
- Make sure your coil resistance isn’t too low. Most SMOK products have a minimum resistance limit set at 0.1 ohms and going lower than that will lead to an error.
- Give the tank a quick reset. Learning how to reset SMOK Alien, ProColor, Priv V8, and other mods’ tanks is a handy skill to have. First, altogether remove the tank from the mod, making sure its screws are tightly fastened. Press the fire button, then reattach the tank. Choose “n” when the device asks if you are using a new coil.
- Swap out the tank. Experiment with the issue by attaching a different tank to your mod. If the error message remains, then you can be sure it’s an issue with the mod itself. Otherwise, you might need a new tank.
SMOK Coils Taste Burnt
Almost nothing is worse than getting a mouthful of vapor packed with burnt flavor, and it’s a surprisingly common issue.
Often, new (or newer) coils with a burnt taste can indicate that you’ve skipped an important step or made a simple vape mistake. Here are a few suggestions for how to fix coils that taste burnt:
- Replace your coils when needed. Expect to replace coils every few weeks or so (or about 50mL of e-juice, according to SMOK guidelines). Burnt-tasting coils are usually the first sign that it’s time to switch them out for new ones.
- Always prime new coils before vaping. Priming is an essential step in the vaping process. When you’re using new SMOK vape coils, prime them by applying e-liquid to each coil’s side vents. Allow the coil to soak inside of the tank for about 20 minutes, then take a few dry puffs before using the fire button to begin vaping.
- Check your output wattage. Make sure that your mod’s output matched the recommended output wattage on the side of the SMOK coil. If it does, lowering the wattage and taking a few puffs can also help break in a new coil and eliminate the issue.
- Avoid “chain vaping.” If you hit your vape too frequently, you can stress the coil. Between each hit, take a quick break.
SMOK Vape is Leaking E-Juice
Even though SMOK mods are constructed with anti-leak designs, the occasional leak can happen to anyone. Here are a few ways to cut down on annoying leaks:
- Don’t lay your vape on its side. Turn the vape upright to minimize leaks, and close its air holes when it’s stored in your purse or pocket.
- Tighten the O-rings and seals. Check all sections of the tank to confirm that all seals and O-rings are secured.
- Bump up the wattage. Low wattage can lead to consistent leaks, but make sure you don’t exceed the recommended wattage of the coil, either.
SMOK Screen Won’t Power On
If the vape appears to be on, but the display is dark, you may have accidentally activated “stealth mode.”
Quickly press the fire button three times to turn off stealth mode. If this doesn’t work, you may need to upgrade your firmware. Otherwise, the problem might be caused by screen damage or another related issue.
SMOK Vape Won’t Turn On
Does your vape appear to be entirely down for the count? If your SMOK vape isn’t turning on, it could be a quick fix:
- Try charging your mod to see if a dead battery is an issue. Plug it into the charger and hope that you forget to recharge after your last use.
- Check the battery to confirm that it’s properly inserted. Depending on your model, you might be able to pull out the battery or batteries to make sure you put them incorrectly.
You’ve Tried Everything… Now What?
If you’ve run through all our suggested solutions without success, it’s not quite time to give up on your SMOK vape.
There are still a few steps that might help you figure out how to get your device back on track:
Contact the VaporFi Team
Sometimes, you need to call in the reserves – if you’re feeling stuck, the VaporFi support team might be able to help.
We’re always here to help customers who are dealing with frustrating vape issues, and we might be able to help you solve the problem.
If not, one of our team members will be more than happy to help you put your old mod to rest and start shopping for a new one.
Another option is to contact the manufacturer support team, especially if you think your mod might still be under warranty.
A SMOK representative may be able to assist you with tasks like updating firmware and can usually look up your product information to provide warranty details if applicable.
Browse Cutting-Edge SMOK Mods to Upgrade Your Vape Experience
Whether it’s time to retire your beloved SMOK mod or you’re ready to up your vape game, VaporFi has an extensive selection of premium devices from SMOK that you’re sure to love.
Tackling minor device issues is one of the less enjoyable parts of vaping, but you can be confident that you’ll spend less time troubleshooting and more time chasing clouds when you choose a mod from SMOK.
Explore VaporFi’s selection of SMOK products to find the latest and greatest vape to add to your collection, and discover precisely why this brand is considered the ultimate in vape technology.
Image Credit: Shutterstock/LezinAV
Audrey Durand is the Senior Brand Manager for VaporFi Online Division for the US and Australian Markets. She is an early adopter of e-cigarettes and vaporizers and uses her market expertise to continue developing the marketing programs of the brand, Audrey looks forward to the dynamic operations and growth opportunity with VaporFi. She is also the founder of BlogIntoLife, a platform that helps beginner bloggers start a professional blog and grow their business in the CBD market and in other verticals.