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Looking for your order?
Check your delivery status by visiting MY ACCOUNT on VaporFi.com or your emailed order confirmation.
Shipping speeds have improved significantly, but please keep in mind that due to new federal regulations, your delivery will arrive by a local carrier in your area, which could experience delays beyond our control.
ALL DELIVERIES require an adult (21+) signature.
Contact us by Phone or Email
Information submitted below will be sent immediately to our customer service team. Please select if you'd like to receive a call back or submit an e-mail. Call backs are available from 9AM - 5PM Monday - Friday (excluding holidays).
Shipping done right is what you can expect from us. We boast a fast processing time, as well as a fast turnaround. No one likes wasting time, so we don't want to waste yours as you eagerly await your vapor goods.
Orders are usually shipped within one day of the order (with the exception of weekends and U.S. holidays). We love communicating with you, and as soon as your order is placed you can expect an email from us confirming it.
The same goes for when your order ships, you'll receive another emailing containing tracking information as well as anything else that may be pertinent to your order.
We know you want to know about the progress of your order ASAP, so once the order is complete a confirmation email will be sent to you. Then when your order ships, we'll send another letting you know, and it will include your tracking number, if applicable.
If you created a VaporFi account during checkout, or previously, you will be able to check the status of your order anytime you feel like it by clicking on the MY ACCOUNT link at the navigation bar located at the top of every website page.
If your order has not arrived within an appropriate measure of time, please contact customer service so that we may begin to investigate the circumstances and issue a replacement shipment should it be necessary.